Amy Winehouse's family has withdrawn their support for the documentary detailing the late singer's life.

Though the Winehouse family initially backed the hotly anticipated documentary Amy, they now want to "disassociate themselves from the forthcoming film," a rep for the family told PEOPLE. The family believes the director depicted them in an unfavorable light — namely, that they weren't supportive of the singer when she needed their help.

"It is both misleading and contains some basic untruths. The narrative is formed by the testimony of a narrow sample of Amy's associates, many of whom had nothing to do with her in the last years of her life," the statement continued. "Counter views expressed to the filmmakers did not make the final cut."

"I felt sick when I watched it for the first time. Amy would be furious," her father, Mitch Winehouse, told The Sun (quote via PEOPLE). "This is not what she would have wanted."

He also vehemently denied allegations that he wasn't around to help his daughter with her substance-abuse problems.

"I was there every day. And if I wasn't there, because I was working or I was away somewhere or she was away somewhere, she'd phone seven times a day," he said (quote via the BBC). "And there's no sense of that in the film and that's what's disappointing."

"My disappointment is that the film could have been terrific," he continued. "They're going to look at this film and know the film's been tainted. And there's absolutely no reason for it to have been that way."

A spokesperson for the movie told PEOPLE: "We came on board with the full backing of the Winehouse family and we approached the project with total objectivity. We conducted in the region of 100 interviews with people that knew Amy. The story that the film tells is a reflection of our findings from these interviews. "

Amy Winehouse passed away in 2011 at the age of 27. She died of accidental alcohol poisoning.

Celebrities' Final Tweets

More From PopCrush